pq111 Privacy Policy
— Your data, our responsibility

1 Introduction & Scope

Pq111 is one of Bangladesh's most trusted online gaming platforms. We believe protecting each player's personal data is our ethical responsibility. This Privacy Policy applies to all users of the pq111 website and app.

When you register, log in, play games, or use any service on pq111, you are considered to have accepted this Privacy Policy. Please take a moment to read it in full. If you have any questions, reach out to our support team.

2 What Data We Collect

Pq111 collects only the information needed to provide you with the best possible service. We do not gather unnecessary data and will not use any sensitive information without your consent.

• We never store your password directly — only an encrypted hash is kept.
• Only the necessary transaction details are shared with third-party payment providers.
• We do not collect your biometric data (fingerprints, facial recognition).

3 Use of Collected Data

Pq111 uses your data only for specific, legitimate purposes — to enhance and personalize your gaming experience and to keep the platform secure.

• Account Management: Registration verification, login security, and account settings updates.
• Payment Processing: To process deposit and withdrawal transactions.
• Customer Support: To resolve your complaints and queries quickly.
• Security Monitoring: To prevent fraud, hacking, and unauthorized access.
• Legal Obligations: To meet regulatory authority requirements.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Responsible Gaming: To detect unusual betting patterns and send timely alerts.

4 Data Sharing Policy

Pq111 shares your personal data with third parties only in strictly limited and specific circumstances. At the heart of our privacy policy is a simple principle: your data goes nowhere without your consent.

• Payment Provider: bKash, Nagad, Rocket — only the information necessary to complete your transaction.
• Security Provider: Fraud detection and cyber security partner.
• Government Authorities: Where required by legal obligation or court order.
• Licensing Authority: To meet gaming license requirements.

5 Cookies & Tracking Technologies

Pq111 uses cookies on its website to make your browsing experience smoother. Cookies are small data files stored on your device. They are completely harmless.

• Essential Cookies: Login sessions and language preferences — the site cannot function properly without these.
• Performance Cookies: Monitors site loading speed and overall performance.
• Functionality Cookies: Remembers your preferred games and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may limit some site functionality.

6 Data Security Measures

Pq111 employs industry-leading technology to protect your data. Our security is multi-layered, meaning your information is protected at several levels rather than relying on a single safeguard.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Server-level attack prevention.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Data Masking: Sensitive information (such as card numbers) is partially masked.
• Restricted Access: Only authorized personnel can access the information they need.

7 Your Privacy Rights

As a pq111 user, you have several important rights over your own data. We fully respect those rights and respond promptly to any request.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data when certain conditions are met.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To submit any privacy-related request, contact us through our support channel. We typically respond within 30 business days.

8 Data Retention Period

Pq111 does not store your data beyond what is necessary. Each type of information has a defined retention period.

9 Minor Protection

Pq111 strictly prohibits anyone under 18 from using the platform. We do not collect data from minors and do not direct any marketing toward them.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• If a minor's data is identified, all collected information will be deleted immediately.
• Parents or guardians can contact our support team to report any suspected cases.

10 Privacy Policy Updates

Pq111 may update this Privacy Policy as needed. For significant changes, advance notice will be sent to your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

• The "Last Updated" date at the top of the page will change with every update.
• For significant changes, a notification may be displayed at login.
• Previous versions will be provided upon request.